✷60-day peace of mind promise
✷Free UK delivery
✷UK dispatch within one working day
✷Replies in under 24 hours
✷Dermatologically tested
60 daysmoney back
Talk to us. We answer.
Every Mysia order carries a 60-day money-back promise. If the cream is not doing what you hoped, write to our customer care team and we refund in full — opened jars included, no questions asked.
Email
contact@shopmysia.com
Orders, refunds and product questions. We reply within 24 hours, Monday to Friday.
Opening hours
Mon–Fri, 9am–6pm
Messages sent at the weekend are answered on the next working day.
Returns
60-day window
Email us before posting anything back and we send a prepaid return label. Details in Delivery & returns.
Send us a message
Include your order number if you have one — it lets us check the dispatch and the guarantee window in the same reply.
Mysia · UK
Arcadia Export Ltd · Suite 7865, 61 Bridge Street, Kington, HR5 3DJ, United Kingdom
UK Responsible Person on file · UKCP-92811754
© 2026 Mysia · UK Responsible Person on file · UKCP-92811754
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