Privacy Policy

MYSIA (“MYSIA”, “we”, “us”) operates this website and is committed to protecting your privacy. This policy explains what information we collect, how we use it, and the choices you have. By using our website or placing an order, you agree to the practices described here.

Information we collect

• Information you provide: name, email address, shipping and billing address, phone number and order details when you make a purchase or contact us.
• Payment information: processed securely by our payment providers. We do not store full card numbers on our servers.
• Automatic information: device type, browser, IP address, pages viewed and referring source, collected through cookies and similar technologies.

How we use your information

• To process, fulfil and deliver your orders and provide customer support.
• To send order confirmations, shipping updates and, where permitted, marketing communications you can opt out of at any time.
• To operate, secure and improve our website and measure the performance of our advertising.
• To comply with legal obligations and prevent fraud.

Cookies & advertising

We use cookies and pixels to keep the site working, understand usage, and measure and improve advertising. This includes advertising partners such as Taboola and analytics providers, which may set cookies to attribute conversions and show relevant content. You can control cookies through your browser settings; disabling them may affect site functionality.

How we share information

We do not sell your personal information. We share it only with service providers who help us run our business, under confidentiality obligations, including:

• E-commerce and hosting platform (Shopify).
• Payment processors.
• Shipping, fulfilment and order-tracking providers.
• Analytics and advertising partners (e.g. Taboola).
• Authorities where required by law.

Data retention

We keep personal information only as long as necessary for the purposes above, including legal, accounting and reporting requirements.

Your rights

Depending on your location, you may have the right to access, correct, delete or restrict the use of your personal information, and to opt out of marketing or the “sale/sharing” of personal information. To exercise these rights, email contact@shopmysia.com.

Children’s privacy

Our products and website are intended for adults. We do not knowingly collect information from anyone under 18.

Changes to this policy

We may update this policy from time to time. The “last updated” date above reflects the latest revision.

Contact us